Unable to manage customer details?

Do you need a system where you can put all your customer database?
Are you in trouble searching the contact details of your prospect?
U wouldn't be interested to invest huge amount on big softwares which is not required for your organization?

Then visit www.ctraccrm.com. You may find a solution for all your issues here.
CTrac CRM, a client tracking software which can suit small and big sized organizations who would need simple and cost efficient software. User friendly with features that can help you tackle your prospects or improve your sales, marketing and customer service, this can be the one which can solve all those data management and administration work in your company.

For any queries you can reach us a 9538925641 or simply send an email at info@denisystech.com

Can CTrac serve Healthcare Industry?

Yes, CTrac CRM can serve healthcare industry too. Doctors who would like to maintain patient details and schedule appointments in their clinic can use CTrac.

How doctors can use CTrac?
1. Add patient with all the necessary details.
2. Schedule appointments to patients.
3. Reschedule appointments if required. 
4. Intimate patient about the appointment given by sending email or SMS.
5. Add sufficient notes and details about the patient history, treatment or medication.
6. Search patient details whenever required.
7. Generate daily, weekly or monthly report to know how many patients have visited the clinic or simply get any kind of report.

Well, if this sounds exactly the kind of software that you are looking for to manage your patient details in your clinic then contact me. I can help you to set up a CRM account. We have different kinds of packages available. Contact us at 9538925641 or simply log into www.ctraccrm.com for more details.

We will help you

Let us know how do you manage your customer details or enquiries. Tell us the story about how much difficulty you may be facing in your day to day life maintaining these enquiries. Your story can actually make us understand the type of business that you are into and what is the difficulty level in administrating the customers or to maintain their data. We would like to make an analysis from business point of view which would really help us in our research.

We would like to hear it from you. Please send us the details by email to swetha@denisystech.com

Thank you in advance. We will be happy to receive your email.

Business success with CTrac

The three main areas where CRM acts as a life-jacket are Sales, Marketing and Service.
CRM enables you to win more deals with the best sales processes. The customer list that you maintain in your CRM helps you to target the right one out of many. Customer service enhances the platform to provide timely resolutions and avoid unwanted escalations.
There is no better way to do it than a flexible CRM system. With an effective CRM application, you can focus on creating profitable relationships. Irrespective of what is the size of your business, customers are the ones who drive your business ahead. You would definitely need to retain your existing customer and prevent them to go to you competitor. 

CTrac CRM is one such CRM which has been tailored to the needs of any business management. Developed to suit the today's office environment and focused on reducing the time and effort.
It is a web based user friendly application which helps you in managing sales, customer service and marketing tasks.

Simple, Cost-effective and the right one to suit any type of business! Find, Add and Manage customers to your business using CTrac CRM.

Have a look into our new website of CTrac CRM which was launched recently at www.ctraccrm.com

Leads from Website

You can automatically convert your leads to CTrac from your website. Based on the location, you can directly assign the leads to your subordinate who is sitting at that particular location. He can start working on the lead and also communicate to them via email or SMS instantly. The below image shows a typical idea of integrating your website with CTrac.

Another option is to use ZipDial. ZipDial acts as a toll-free number, and the user experience is as simple as making a missed call. 

Once the user dials this toll-free number, automatically the account is created in CTrac.

* ZipDial is an interactive mobile-based platform for generating leads to grow business.  

 

So with CTrac, you can not only organize and manage your leads/clients but also grow business rapidly.

Classifying Accounts

Manage your customers by classifying them into different categories, type/source, state and status.

This is an easy method to identify where your customer stands by just a click. You can define what names that you would like to use for classifying and then assign it to the customer.

Account Category names can be given by looking at what kind of service your company offers.

Account Type/Source lets you understand from where you got the customer. Most commonly, it would be from Website, any reference, through various advertisements etc. Such names can be added and later be assigned to the customer.

Account Status shows the present situation or status of the customer. This too depends on what kind of names you would prefer to give. Like Open, Followup, Rejected, Closed. Using this status, you can easily make out where the customer stands at the moment.

Account State can give a clear picture of the customer about his interest in your service. You can define it based on percentage, names, numbers or any thing else.

Lets take an example of a Hotel Industry. You can use Account category names like Luxuary, corporate, superior, executive etc. For Account type/source, you can put names such as  Website, Reference, Advertisement, Marketing, Regular. Account Status can be Reservation, Registration, Occupied, Holding, Closed

Account State can be Decent, Good, Noisy, Disturbing, Neutral.

This was just an example as how the classification of customer can be done in a hotel.

Let me give one more example of a Software company. You can have Account Category names like Basic, Premium, Prime, Ultra Prime, Lite etc.

Account type/source - Magazine, Justdial, News paper, Website, Google Ads etc

Account Status - Open, Follow up, Closed etc

Account State - Hot, Warm, Cold, Dead etc

Similarly, you can define any such names to categorize your customer.

So now there is no difficulty in understanding who is your customer and where they stand. If your partner wants to see the customer details that you are handling, he has it all without even bothering you.

Or you have assigned one customer to your junior to work on, he has the complete set of details about the customer. He can take action from anywhere in the world.

Ofcourse, your junior cannot see the customer unless you assign that customer to him. That means CTrac CRM software has access control too. You can set up group permissions to your subordinates or employees of your company so that they have access to only those information that they are supposed to use.

Add-on Feature

We have now released a new feature called 'Tagging' in the CTrac. Tagging is an effective tool which can help you to classify your accounts(customers) seamlessly and beyond the boundaries of Account Status, State and Category.

You can use Tagging feature by adding new tags to your CTrac Account. Admin users can add Tags and Account owners can associate their accounts to the correct tags. Also you can generate Custom reports based on Tag filter. 

More new features are planned and all features are going out for free to our esteemed customers!!

For more details send an email to info@denisystech.com or contact us at 9538925641