Tuesday, January 11, 2011

More about CRM

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CRM is a Customer Relationship Management application implemented to manage the customer interaction, sales activities and improve the business process. This includes the technological process of achieving the goal by getting new customers and satisfy the existing customers. The long lasting relationship between your company and the customers is all that matters in the business.

Denisys Technologies offers a web based CRM which will help you in managing your customers of the company within your planned budget. We have built in a customer query management system which stands as a CRM called 'CTrac'.

This client tracking software helps you in managing all your customer queries and customer details that you would like to maintain. Your staff can input the information to the CTrac from anywhere in the world and you can keep a track of it from your desk. You can improve your sales & marketing strategies, manage your activites and schedules, give a better service and support to your clients using our CTrac.

Lets look into the main features of CTrac:
·         Generate leads from your website
·         EMail & EMail Templates
·         Send SMS to Customers
·         Management of Accounts & Activities
·         Customize as you want
·         Users & User Groups
·         Custom Reports
·         Schedules & Tracking
·         Personal Tasks
and lot more..

Check out more features of CTrac by clicking here.  

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