Classifying Accounts

Manage your customers by classifying them into different categories, type/source, state and status.

This is an easy method to identify where your customer stands by just a click. You can define what names that you would like to use for classifying and then assign it to the customer.

Account Category names can be given by looking at what kind of service your company offers.

Account Type/Source lets you understand from where you got the customer. Most commonly, it would be from Website, any reference, through various advertisements etc. Such names can be added and later be assigned to the customer.

Account Status shows the present situation or status of the customer. This too depends on what kind of names you would prefer to give. Like Open, Followup, Rejected, Closed. Using this status, you can easily make out where the customer stands at the moment.

Account State can give a clear picture of the customer about his interest in your service. You can define it based on percentage, names, numbers or any thing else.

Lets take an example of a Hotel Industry. You can use Account category names like Luxuary, corporate, superior, executive etc. For Account type/source, you can put names such as  Website, Reference, Advertisement, Marketing, Regular. Account Status can be Reservation, Registration, Occupied, Holding, Closed

Account State can be Decent, Good, Noisy, Disturbing, Neutral.

This was just an example as how the classification of customer can be done in a hotel.

Let me give one more example of a Software company. You can have Account Category names like Basic, Premium, Prime, Ultra Prime, Lite etc.

Account type/source - Magazine, Justdial, News paper, Website, Google Ads etc

Account Status - Open, Follow up, Closed etc

Account State - Hot, Warm, Cold, Dead etc

Similarly, you can define any such names to categorize your customer.

So now there is no difficulty in understanding who is your customer and where they stand. If your partner wants to see the customer details that you are handling, he has it all without even bothering you.

Or you have assigned one customer to your junior to work on, he has the complete set of details about the customer. He can take action from anywhere in the world.

Ofcourse, your junior cannot see the customer unless you assign that customer to him. That means CTrac CRM software has access control too. You can set up group permissions to your subordinates or employees of your company so that they have access to only those information that they are supposed to use.

Add-on Feature

We have now released a new feature called 'Tagging' in the CTrac. Tagging is an effective tool which can help you to classify your accounts(customers) seamlessly and beyond the boundaries of Account Status, State and Category.

You can use Tagging feature by adding new tags to your CTrac Account. Admin users can add Tags and Account owners can associate their accounts to the correct tags. Also you can generate Custom reports based on Tag filter. 

More new features are planned and all features are going out for free to our esteemed customers!!

For more details send an email to info@denisystech.com or contact us at 9538925641

CTrac CRM - As a need

Its time you expand your market and create new opportunities. Identify the present trend and maintain a proactive business with a pace. Put in an efficient work life so as to bring passionate environment. Implement a business system which can save your time, streamline the activities providing a good quality of service to your customers. Build a strong relationship with your customers by easily tracking the information from your desk and get the customers satisfied. 

CTrac is a web based CRM software which can help you to manage your customer relationship from end to end. Get in the sales opportunity, categorize your customers, improve the sales activity and the business process. Provide a better customer service and maintain the customer data. With many small and medium enterprises looking for a cost effective CRM to handle their customer relationship and data, we are now spreading our wings to more customers in North India.

With a quick access to the software by just a click and option of multiple users using the software at the same time, you can access the software from anywhere in the world. Web based CTrac CRM means having your customer information at your finger tips at any point of time which is available instantly once added.

If you have any queries or if you want to contact our team for setting it up just call us at 9538925641 or send an email to info@denisystech.com.

CTrac CRM Demo

Now you can have a look into the demo of the CTrac software by accessing this link:

CTrac Online demo 

You can also a request for an online demo where our executive can provide complete demonstration of the software product to you. Call us at 9538925641 to request for a demo or send an email for the same at info@denisystech.com. You can write to us with your queries and suggestions on the above email id.

Our official website is www.denisystech.com . Do visit the link for more details.

CTrac Details

Would you like know more about the product?

If yes, then do access the product description page by simply clicking HERE 

Would you like to look into our other products? 

Then do visit our web site to know about other products which are available. Click HERE.

Will soon post more about CRM and how it can benefit your company in getting business.

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Do post your requirement at Talent Bangalore  and let the candidates call you for the post.

Benefits of CTrac

Below are the few benefits of CTrac that I have listed:

No upfront investment for software - CTrac is pay per user model.

No tension of administration - No installation required, No backup worries, No diskcrash worries, No virus attack worries, No maintenance fees and more...

User Friendly Access

Increase Customer Loyalty - Impress customers with a consistently positive experience, even in the case of customer complaints.
 

Improve Internal Procedures - Provide employees with a productivity tool for managing issues, tracking due dates and delegating tasks.

Understand Your Business - Critical information regarding customers, problems and corrective actions can be analyzed in real time.  Make informed decisions that will positively affect the bottom line.

To know more benefits, click HERE

More about CRM

CRM is a Customer Relationship Management application implemented to manage the customer interaction, sales activities and improve the business process. This includes the technological process of achieving the goal by getting new customers and satisfy the existing customers. The long lasting relationship between your company and the customers is all that matters in the business.

Denisys Technologies offers a web based CRM which will help you in managing your customers of the company within your planned budget. We have built in a customer query management system which stands as a CRM called 'CTrac'.

This client tracking software helps you in managing all your customer queries and customer details that you would like to maintain. Your staff can input the information to the CTrac from anywhere in the world and you can keep a track of it from your desk. You can improve your sales & marketing strategies, manage your activites and schedules, give a better service and support to your clients using our CTrac.

Lets look into the main features of CTrac:

·         Generate leads from your website

·         EMail & EMail Templates

·         Send SMS to Customers

·         Management of Accounts & Activities

·         Customize as you want

·         Users & User Groups

·         Custom Reports

·         Schedules & Tracking

·         Personal Tasks

and lot more..

Check out more features of CTrac by clicking here.